Monthly Archives: July 2019

Why the Idle Client Timeout Won’t Work

Overview

Just a friendly reminder (or reminder for myself) that in order to get the Idle Client Time to work properly.

Make sure you change the Keep Alive Interval to something greater than Idle Client Timeout.

If you set the Idle Client Timeout to something LESS THAN Keep Alive Interval, the client will not disconnect automatically if they’re idle.

The Default

When you install Dynamics 365 Business Central (aka Dynamics NAV), this setting will be defaulted to 2 minutes. So if you want to kick people off if they’re idle for 5 minutes, make sure you remember to change this default setting.

Conclusion

Another one of those GOTCHA things when setting up the software…

Using Gmail Account with SMTP Setup with Dynamics Business Central / Dynamics NAV

Overview

Not all customers uses Office 365 as their e-mail. The other popular option companies use is G Suite from Google.

When you’re trying to setup the SMTP Mail using Gmail accounts in G Suite, you may encounter this error:

The mail system returned the following error: “Failure sending mail.
Unable to read data from the transport connection: net_io_connectionclosed.”.

Resolution

The problem is with how Google detects which application it deems as less secure. If you’re using an application it deems less secure, Google will refuse the connection.

What you’ll need to do is change your settings on Gmail.

On the Less Secure App access, you will need to turn this on.

Conclusion

Now when you go back to your Dynamics 365 Business Central (aka Dynamics NAV) application, you will be able to send the mail from the SMTP settings.